Frequently Asked Questions

Can I change the email and password after buying?

Yes. After the purchase you get full access. Change the password, the email and Steam Guard straight away so only you control the account.

How fast is the account delivered?

Accounts with automatic delivery are delivered the moment your crypto payment is confirmed on the blockchain, usually within a few minutes.

What if the account gets recovered by the old owner?

Open a dispute during the warranty period. The payment is frozen and our team reviews the case. If the seller recovered the account you get a refund.

Is the original email included?

Check the “Original Email Included” detail on the listing. If it says Yes, you receive access to the first email ever linked to the account, which gives you full control.

How do I remove the Steam Guard / authenticator?

If an SDA file is included you get live Steam Guard codes and the revocation code on your purchase page. Log in, go to Steam Guard settings and choose Remove Authenticator, then set up your own.

Are there any bans on the account?

VAC and game ban status is read directly from Steam and shown under “Verified account details”. The seller must also mention any ban in the listing.

Can I play on this account right away?

Yes. Once delivered, the account is yours. For CS2 Premier, a new login location may trigger a short Steam security check; this is normal.

Do you offer a warranty?

Every purchase is covered by the warranty shown on the listing. During that time the seller is not paid, so if anything goes wrong you can open a dispute and get help.