The account was taken back by the seller

If you suddenly lose access, the password changes, or Steam says the account was recovered, the original owner has most likely taken it back.

1. Open a dispute from My purchases immediately. The payment is frozen.
2. Add screenshots of any error messages or emails you received.

Taking back a sold account is one of the most serious rule breaks on ibis.games. Sellers who do it are permanently banned and lose their balance.